My Cart
Your cart is empty


Information for shipments outside Italy: delivers its products on the Italian territory and in all countries of the European Union. delivers its products with UPS Express in the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland (Eire), Latvia, Lithuania, Luxembourg, The Netherlands, Principality of Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Flat-Rates Shipping Fees:

Shipping Fee: 12 euro
Free Shipping on orders over 89 euro

How to return the goods recognizes the right of withdrawal as expected from the European Legislation.
The customer who wishes to exercise the right of withdrawal must send within 10 (ten) days from the date of receiving and acceptance of the parcel, a registered letter with acknowledgement of receipt, stating:
1. the intention to avail of the benefits granted by law
2. the information on the product
3.  the number of the receipt/invoice attached as shipping document to the parcel
4.  the details of his bank account (bank, agency, IBAN) for the refunding to the following address: c/o Consorzio K2 - Interporto Prato, Via Parugiano di sotto 132/134/136 - 59013 (PO) - ITALY Alternatively, the customer can send the same document by fax at +39 0583 1748006 or by e-mail at

To benefit from the right of withdrawal it is necessary to:
1. the customer must communicate his intention as described above
2. the purchased item/items is/are intact and returned in the original packing with all its original parts (manuals, wire, etc...)
3. the flat-rates shipping fees for return will be paid by the customer
Once the parcel is back at stockhouse, it will be examined for damages and after checking the goods, the company, if in agreement, will provide a refund to the sum  paid except for shipping costs
After receiving the returned goods, a refund will be made within 30 days. will refund the cost of the items that were returned by bank transfer.
If the customer has purchased a kit, he must return all objects belonging to the kit and any gifts: if the customer decides to hold one or more items the price will be deducted from the refund.
The refund is related only  to the price of the product as shown in the order confirmation and receipt; in every case, incidental expenses of shipment and delivery of the product will be not refunded and will be the responsibility of the customer.
A necessary condition to benefit from the right of withdrawal is the integrity of the product or packaging. If the object does not reach the conditions of how was delivered: perfect condition, unused, with the original packaging and with all manuals, without anything missing, will not accept the return and will send back the product to the customer.